Privacy Policy
Privacy Policy
Effective Date: 01st Jan 2025
DoctorToHome ("DoctorToHome," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile app, and related services ("Services").
Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Date of birth
- Gender
- Billing information
- Medical history (e.g., allergies, medications, conditions)
- Location information (with your consent)
Non-Personal Information
- Device information (e.g., type of device, operating system, IP address)
- App usage data (e.g., time spent using the app, features accessed)
- De-identified health data for analytics
How We Use Your Information
We use your information to:
- Provide, operate, and improve the Services.
- Connect you with qualified healthcare professionals.
- Process appointment bookings and payments.
- Send appointment reminders, billing details, and updates.
- Respond to inquiries and provide customer support.
- Conduct research to enhance user experiences.
- Comply with legal and regulatory requirements.
Sharing Your Information
We limit how we share your information:
- With Third-Party Providers: For service operation under strict confidentiality.
- With Healthcare Professionals: For direct care provision.
- No Advertising Use: We won’t share personal data with marketers without consent.
- De-Identified Data: For research in aggregate, non-identifiable forms.
Your Choices
- Access and update personal information through the app settings.
- Opt out of marketing communications using unsubscribe links in emails.
Data Security
We take steps to secure your data but acknowledge no method is entirely secure.
Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from children under 18. If you believe we have received such data, contact us immediately at doctortohome00@gmail.com.
Changes to This Privacy Policy
We may update this Privacy Policy and notify you by posting changes on our website and app.
Contact Us
If you have questions or wish to delete your information, contact us at: